About HEYOS

Benefits of using A.I. Assistant

What is an A.I. Assistant?

What can A.I.Staff do?

Scenario + Free Dialogue

Hybrid Design of Scenario + Free Conversation combines fixed question-answer flows with flexible natural dialogue, enabling smooth and highly satisfying user experiences. For details on each feature, click HERE.

Advanced NLP

Advanced Natural Language Processing (NLP) is an AI technology that enables computers to understand, interpret, and generate human language naturally. For details on the technical methods, click HERE.

Browser operation

Without using APIs (system integration), the system can log in to websites and platforms just like a human, read information, and input data. For specific examples and benefits, click HERE.

Scenario + Free Dialogue

Conversation is Hybrid

Scenario-based Approach

Concise Answer

Presents predefined options to guide users smoothly. Ideal for clear goals like reservations or document requests. Seamless system integration and automation enable efficient operations.

ECサイト

EC site

ホテル

STAY

医療

Healthcare

Open Conversation

Flexible Answer

The system flexibly responds to free-form inquiries, making it ideal even for first-time users or unclear questions. Robust against typos and casual expressions, it eases FAQ handling and enhances user satisfaction.

教育

Education

不動産

RealEstate

サポート

CallCenter

Advanced NLP

Smooth Dialogue Across the Globe

Multilingual

Cover 80% of the world

AI can automatically support multiple languages, making it easy to implement even in environments that require multilingual support. Users can communicate naturally in their own language, delivering high effectiveness in global services, tourism, and e-commerce.

観光

Tourism

公共

Public

Fluent

No delays

Advanced natural language processing enables conversations that feel just like talking to a human. It understands context and tone, accurately grasping the intent behind questions to respond flexibly.

金融保険

Finance

人材

Stafing

サポート

CallCenter

Context Understanding

Natural conversation

Advanced natural language processing allows the system to understand meaning from context and conversation flow, offering smooth, natural, and emotionally aware interactions.

教育

Education

メーカー

Maker

人材

Staffing

Browser operation

Login, Search, Summary, Edit

Repetitive Tasks

Reducing errors

Daily routine tasks can be a heavy burden, but with AI, repetitive work like data entry and updates can be automated. This allows staff to focus on more important tasks, leading to improved efficiency and fewer errors.

人材

Staffing

メーカー

Maker

医療

Healthcare

Web Operations

Browsing like a human

AI can perform web-based tasks just like a human—such as logging in, clicking buttons, and filling forms. It can also automate workflows using existing browser-based systems without requiring system modifications.

ECサイト

EC Site

不動産

Estate

旅行

Travel

System Usage

All cloud services supported

You can use any cloud service (e.g. Salesforce, kintone, Zoho). Just input your instructions—AI handles data accurately, ensuring stable quality, lowering costs, and reducing complaints.

弁護士

Lawyers

金融保険

Finance

会計税理

Tax

サポート

CallCenter